Kids menus are subject to change based on availability. Approved Please keep in mind this type of stateroom has a step going into the bathroom and balcony (if applicable). Accessible Cruising FAQ's - Celebrity Cruises Guests must be prepared to collapse their device so it can be safely stored in a way that allows for safe exit from their stateroom. commitment to acceptance and inclusivity. Fortunately by selecting the right mobility scooter, the proper cruise line, and your excellent planning you can make the most of your ocean excursion. Accessible tables are available in the dining venues of each The security and check-in processes are the same. 70025 if calling from Australia. ship. Please contact Guest Services once on board for proper storage of your oxygen. If you need general information about accessibility before you cruise, scooter, please bring one that can collapse or fold so that it may be stored If you stay on board the ship during a port day, you might develop an unrealistic idea of how much space you have on the top one or two decks. Triaxe Sport Long Distance Folding Electric Mobility Scooters - 12 MPH. Mobility Scooter Wheelchair Users | Mobility Disabilities | Carnival Cruise WebThe Deluxe Portable 4 Wheel Mobility Scooter offers you the perfect scooter for indoor and outdoor use. designated ADA Responsibility Officer is Clarisa Stollenwerck, Vice President, Guest Operations. If a guest needs accessible possible. permitted on Carnival ships. Some ships have staterooms equipped with mini-bars designed to maintain the temperature of beverages only. It will be in your cabin, ready to go as soon as you are. If you have additional questions specifically regarding an accessible tour that is offered, you may email our shore excursion team at shoreexcursions@carnival.com. access@carnival.com. Maximum speed: Typically, standard trip travel interruption insurance does not Please send your request to access@carnival.com or you may call our Guest Access team at 1-800-438-6744, ext. or have an ADA complaint, please call our Guest Access team at 1-800-438-6744 ext. Portable medi-coolers are available in limited quantities, and on a first come, first serve basis with a refundable rental deposit required. Carnival does not provide one-on-one attention, but the parent or assigned helper may stay and participate in the activities with the child. medical center, which must be paid before disembarkation. (including an import license) regardless of whether or not the service dog Carnival's Opens in a new window. Are non motorised ones allowed - kick scooters as they are known. If a cooler is not available, our Medical Center can assist guests with refrigeration needs (accessible during operating hours of the Medical Center only). In the event a child needs to be fed, the adult responsible for the child may remain with him/her during dinner or bring the child to activities following the dinner service. cover medical costs. Large print format is available for our daily newsletter (the Carnival Fun Times), dining room menus, and shore excursion information. However, if you need assistance once on board, please visit our Shore Excursions Desk and specify your accommodations needed. 5. For safety reasons, staff is not able to lift guests into or out of vehicles. Cruise lines dont charge more for accessible staterooms than other rooms in that same category. machinery (such as water intake), these must be communicated to the Guest to our ships and services to further enhance the guest experience. If you need general information about accessibility before you cruise, page(s) on carnival.com that aren't working as expected for you. luggage is strictly prohibited, as is putting them through security x-ray The Mini-bars are not to be used to store medications that have specific temperature requirements. Tips for Using a Mobility Scooter on How to Rent a Scooter or Wheelchair for Your Cruise It is recommended that you bring your own extension cord to accommodate your equipment comfortably. For pre-purchase, please contact our Fun Shops department at 1-800-522-7648 ext. with sensory-related questions or issues relating to conditions such as 1-800-438-6744 ext.70025 or 1800 072 670 ext. Guests wishing to disembark the vessel on their device must be able to safely navigate the angle of the gangway while the ship is docked in port. Dont be intimidated at the thought of maneuvering a scooter. We sell brand new items as well as high-quality reconditioned equipment. Guests can select the shore excursions best suited to their abilities, and we have added descriptions that provide a general idea of the level of activity to expect on each tour: For a list of accessible tours, please look for the symbol indicating wheelchair-accessible . may not be granted. 70025 or 1800 072 670 ext. WebWith regard to Price Quotes for Bariatric Mobility Equipment (350 lbs.+), Oxygen, Bathroom Needs, as well as other Special Needs Equipment, please call 800.513.4515 or email: info@specialneedsgroup.com . Detailed information is provided in the shore excursions section of carnival.com and carnival.com .au indicating the approximate amount of physical activity anticipated for the excursion, as well as which tours are wheelchair accessible. Department at access@carnival.com, We strongly encourage guests to inform us if they are traveling with It sounds simple, but double and triple check that you have the power cord and the key if you bring your own scooter. 70025 or help the staff easily identify a guest. Other important information can be found in the For guests with mobility limitations who wish to purchase our transfer services to and from the airport, a hydraulic lift transfer service is available and needs to be requested no later than 14 days prior to sailing. sailing. My husband will be using a collapsable mobility scooter as he has difficulty breathing. Specific computers in the internet caf are equipped with screen-reader software. Cruise and returning to a U.S port for the purpose of interpreting our main If so, are they available at the cruise ship terminals? In addition, these staterooms include a roll-in shower equipped with grab bars and a fold-down bench seat, an easy access closet and accessible writing desk. WebRenting a scooter for your cruise couldn't be easier. We highly recommend that guests have been stable on their home dialysis Vehicles, ramps and lifts may vary depending upon the port and availability. KultureCity Sensory Bags can be checked out for the Our chefs will make every effort to fulfill your requests, and will gladly prepare freshly-made options that meet your dietary needs. Each child's needs are assessed, on a case-by-case basis, to determine how she or he can be accommodated and integrated in the program to have a fully and equally enjoyable experience. 70025 if calling from Australia. are not trained to perform dialysis. Fun Times (our daily newsletter). Medical waste receptacles can be Guests, who bring scooters that are larger than 21" (53.3 cm) wide, or travel with multiple scooters in the same stateroom, must purchase a fully accessible stateroom with a wider doorway (32" or 82.3 cm), or rent a smaller scooter appropriately suited for their stateroom. If pre-approval is not provided, prohibited items will be confiscated on embarkation day. Parents of children who are unable to feed themselves should remain with the child during meal times. Carnival Cruise Line scooter rental - 2023 - Cloud of Goods You must hand-carry (not packed in your baggage) all required documents, If you dont bring a scooter from home, you can rent one through your travel agent. Guests should not pack these supplies with their checked-in luggage. 70025 if calling from Australia. staircase and may be narrow and difficult to navigate. *** Water shuttles sometimes required; varies by sailing. Pool lifts are only available on Carnival Horizon, Carnival Panorama, Carnival Radiance, Carnival Sunrise, which are legally defined and individually trained to meet Raised door thresholds are present throughout the ship, which need to be traversed with care. WebThe goal of Princess Cruises is to provide a safe comfortable cruise experience for all passengers. Carnival is not responsible for limitations imposed on working service type of supplies the guest is taking to the ship, the quantities of each, Service dogs are not pets. You (and your scooter) can leave the ship at the ports of call. You can also email us at ZoomAbility Zoom Electric 4X4 Wheelchair Accessible Use our accessible PDF deck plans to locate accessible rooms, 70025 if calling from Australia or via email at access@carnival.com. access@carnival.com. Carnival has a wide variety of onboard activities during every port stop, should guests decide not to disembark. Fully Accessible Cabins Single Side Approach (FAC-SSA): We do, however, welcome working service dogs, which are legally defined and individually trained to meet disability-related needs by performing tasks like guiding a blind person, alerting a deaf person, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other special tasks. If you are taking a cruise and want to rent a scooter, contact your cruise line and find out the dimensions of your stateroom before you select a mobility scooter. You can leave the ship at tender ports, but your scooter might not. 70025 if calling from Australia. penalties. Please send your request to access@carnival.com or you may call our Guest Access team at 1-800-438-6744 ext. guests who only use an assistive device (like a cane or a walker) for We are flying from the US in November to cruise on the Fantasia out of Genoa, Italy. While we provide attentive service, we do not provide sighted guide services throughout your cruise. low-sugar, and gluten-free. Europe Departures: Guests with mobility limitations wishing to purchase airport transfers must be able to take a few steps to board the motorcoach and have a collapsible wheelchair that can be stowed in the bus. We are trying to find some place in Genoa that rents mobility scooters for cruises without much luck. Opens in a new window. Facebook. Diet requirements need to be arranged with the head waiter on the first night of the cruise. The Guest Services and Youth Staff are ready to assist adults, youth and children with sensory-related questions or issues relating to conditions such as Autism, ADHD, Down Syndrome, PTSD, etc. Raised door thresholds are present throughout the ship, access@carnival.com. Royal Caribbean International scooter rental Emotional support dogs, which are not recognized by the US Department of Justice, are not permitted on Carnival ships. Therefore, it is advisable to reserve an accessible stateroom in advance. transfer online, by accessing the 1-800-438-6744 ext.70025 or 1800 072 670 ext. Some ships have staterooms equipped with mini-bars Cruise For example, Ambulatory Accessible Cabins are ideal for guests who only use an assistive device (like a cane or a walker) for traversing longer distances, and who may benefit from certain accessible features, like grab bars, to assist with balance. electricity may not be functional. Our team of If an accessible stateroom is booked by a guest who does not need the accessibility features in the stateroom, they may at any time be moved to a non-accessible stateroom in order to accommodate a guest with a disability. These measures have been proven to be helpful to guests in a variety of When registering the child, the staff will work with the parents to determine what special assistance will help aid the youth staff in how to best serve the child while participating in the activities. Facilities across ports of call vary significantly and accessibility may not be available in certain ports of call due to limited infrastructure and other factors. In order to participate in Carnival youth program activities, the parent or guardian will need to register their child for the program. All items are freshly prepared and may take a little longer than regular menu items. Please see our Accessibility Aboard section for more details and deck plans. These decks are open to the sun and contain the pools and lounge chairs. Should a guest be unable to make alternate arrangements to rent a smaller scooter or travel without it, he/she will be denied boarding and no compensation will be provided. Guests must be prepared to collapse their device so it can be safely stored in a way that allows for safe exit from their stateroom. In the event an accessible tour is deemed unsafe to operate in full or for an individual guest, a full refund for the tour will be extended. If you choose to bring your own personal supply of oxygen, you must hand- carry it with you. If you will be using a mobility device during your sailing we strongly recommend ports of call provide easy access for wheelchairs and scooters.
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