You can Freeze your membership in 3 easy steps. Our clubs have a check-in system with a turnstile. If you already have an additional subscription, you can upgrade to the All in One. If you terminate the contract via e-mail, you will receive an automatic reply with a ticket number after a short while. The company allows you to do this by phone, email, or social media. If you're already a member, you can add our 'Bring A Friend' feature as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. Please contact the MV (Membership Administration Department) if you did not receive this email or visit FITNESS ON-DEMAND. If you are a fixed member and want to cancel the membership, follow the steps listed below. Step 3 Scroll down to 'Cancel Your Membership' and select this option Step 4 Follow the instructions to cancel If the online cancellation option is unavailable to you, please cancel directly through your bank. We will then process your cancellation. Discount to fixed-term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership. Do you have a promotional rate and want to work out in another studio? Offer is only valid to those members who have received an email from PureGym. The house rules contain all regulations and guidelines which must be observed in the studio by our members. R961ROP 5 yr. ago Same thing happened to me. Scroll down and select the Membership cancellation option. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0G6I), Registered in England No: 6690189 Reg. In this article, we'll walk you through exactly how to cancel your PureGym membership step-by-step. You can then register your membership directly in the studio. These months will then be added to your membership as a time credit. PureGym withhold the right to amend or remove this offer at any time, Offer is only valid for relevant AXA and GYM FLEX customers, Offer cannot be used in conjunction with another offer, To receive the national access upgrade your renewed membership must start within 7 days of your previous membership ending. Wir freuen uns auf dich! This does not include monthly memberships. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date. The best way to get in touch with us is via social, @puregym on Twitter and Facebook Messenger where we will aim to respond as quickly as possible. We may not have received your payment in our account before the invoice was sent. Heres how to freeze it: Scroll down to Freeze Your Membership and select this option. Guest pass can only be used once per day. We cannot guarantee the ongoing availability of each benefit. There are no rigid restrictions. You also have the opportunity to freeze your membership if you have bought a monthly direct debit membership. Or check out our. How to Cancel PureGym Membership [2023 Guide] From here, you can follow the cancellation instructions. First cancel the additional subscription that you no longer want, giving notice to the end of its term. Hurry, ends midnight! It will take up to 14 days for your national access to be put in place. If you're a PLUS member, freezing is included as part of your membership! Follow the following steps to cancel the PureGym membership. If you're in Northern Ireland, contact Consumerline. Your rights under this agreement will not be prejudiced. Please call Member Services for options available to you or for any further information. may mean there is a small amount added on to your next payment to cover your days in the gym for the rest of that month. If you are within 5 days of your direct debit being due, you'll need to wait until the direct debit is processed before being able to cancel online, or you can cancel your direct debit with your bank. YOUR MONTHLY SUBSCRIPTION. Contact Us by Email & Social Media | PureGym This is clearly deliberate as i have read multiple tweets of the same issue going back years. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or you ask us to start your membership early, you agree that if you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used commencing from the first day after joining. Hurry, ends midnight. Any passes set for redemption after this date may be cancelled without warning. *currently available in selected clubs only. Cancelling a gym membership - Citizens Advice Following are the methods that you can use to cancel the PureGym membership. From time to time we may need to increase the price of membership. , select the 'Packages and Upgrades' tile and follow the instructions. PureGym Ltd reserves the right to end any promotion without warning at any time. No, that's not possible. Free passes have no resale value, and cannot be exchanged for cash or any other product or service. Please send us the certificate via MYPUREGYM. This offer cannot be converted into a cash prize. It has become one of the largest Gyms in Britain. How To Delete PureGym Account: The Ultimate Guide Absolutely. All Gym challenges are subject to fair play which is managed in club. Please keep this ticket number on file until you have received the cancellation confirmation from us. You have the following options to terminate your PureGym membership: Via registered letter (only in exceptional cases). Puregym still do not have a section on their app or website that allows you to cancel membership. Free freeze - you can currently freeze for free for up to one month. LINK TO CONTACT FORM. Before knowing how to cancel PureGym membership, look at the subscription plan so that if you are not satisfied with one plan, you can switch to another one. Thats why you can log in to yourMember's Areausing your email address and PIN to update and change whatever you like. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. You can freeze your PureGym membership for a reduced price online by visiting the Freezing or Cancelling section in the Members area of the PureGym website. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. How In Delete PureGym Account: The Ultimate Guide How To Cancel PureGym Membership in UK? - UK Business Ideas For time stops longer than 3 months (4-9 months), you will need a doctor's/ employer's certificate/ certificate of military service (if applicable). If you are cancelling within 14 Days, the full pro-rata amount will be refunded. They can even help you set up a new direct debit system without affecting your account and membership. How do I cancel my Direct Debit monthly membership? Please observe the following 6 instructions when the gym is unsupervised: Yes, all activities in our PureGyms are recorded. You will get a refund if you cancel within 14 days of initially applying; however, if you apply and immediately activate your membership, then you will be fully refunded minus any membership you already used. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. If you have a fixed term membership, you will need to get in touch with our Member Services team who can cancel it for you. If this is not the case, please feel free to CONTACT us. All you need to do is log into your. Once you are on the phone to a member of the team you need to explain that you would like to cancel your membership and why. This can also be done digitally through websites like Xpendy. Not only the group glasses PureGym provides, but also it provides personal training classes during the journey of your fitness. Cancel the direct debit with your bank and give 4 working days to your bank to terminate the membership. In most cases, you can cancel your membership anytime; however, if you choose to cancel through your bank, then you will have to wait 4-5 days for the transaction to go through and the contract to be officially terminated. Log in to the Member's Area. This agreement is governed by English Law. Go to your Members Area, select 'Your Profile', then follow the instructions to freeze. 1. USE CODE: SAVEHALF. As such, if youre on a monthly payment schedule and your next payment is due within a few days, youll need to wait until the payment rolls over to cancel. Cancelling your PureGym direct debit? | PureGym In Scotland and Wales, face coverings must be worn by law within the communal areas of the gym, but can be removed whilst exercising. Find out more about how to cancel your fixed term membership here. You can easily and conveniently book your free trial training online HERE . You did not receive a confirmation email? Yes, they are required to bring their ID's with them and show them every time they visit the club. I switched banks and the bank duplicated all my DDs. What we will do if we think your PIN number / Access Device has been misused: Should we believe that your PIN number / Access Device has been used by another individual or individuals we may (in our discretion) decide to conduct an investigation. Access is limited to only peak-off hours. We have over 300 gyms across the country, so theres plenty to choose from. If you still want to cancel, select "Freeze or Cancel" in the members area after logging in and follow the cancellation instructions. For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. An adviser at your nearest Citizens Advice will also be able to help you argue your case or argue for you. Available at open clubs only and exclusions may apply. You can work out in all PureGym clubs only at the standard rate. For example, if the Core price of your home gym is 20.99, you can use other gyms at that price or less. Tell them all the information carefully and make sure that you have told account details correctly, especially the account number. You can choose from the following options: Yes, you can change the studio. If you're cancelling within 14 days, the full pro-rata amount will be refunded. At the last step in the webshop use code: FIT10. 3. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Step 1: Log onto your account on their website - https://www.puregym.com/login/ Step 2: Visit the profile section Step 3: On the profile tab, click on the option titled Cancel Your Membership Step 4: Select whether you would like to freeze or cancel. We will then process your cancellation. Lower membership price charged for specific amount of months called out on join page. How do I cancel my fixed term membership? It just send you on on a constant loop. If something else comes up: Please contact your club to reschedule or cancel your appointment. If at the time of upgrade you are paying a lower monthly rate for your CORE membership than the gyms current price, and then you decide to downgrade your gym membership will increase by 1. 4. Offer cannot be transferred to another person. The certificates are checked individually. Any prizes offered by PureGym must be claimed within 21 Days of announcement of the winners. After 14 days, PureGym will refund 50% of the pro-rata amount. Clearly telling them your intentions and asking for clarification on anything you dont understand is important to fully understand how to cancel your membership. Make sure you include relevant details such as your first and last name, address, and email. How to Cancel Your PureGym Subscription [Money-Saving Hack] You can bring a friend for free every Saturday and Sunday without any time and frequency restrictions, but only one friend per visit at a time. Your membership payment options are as follows: The subscription is renewed on the previous terms and conditions. You can get a new membership card at any time at the club for a fee of CHF20. Date of usage cannot be changed once redeemed. you can get in touch with us via social where we will aim to respond as quickly as possible. Member Benefits will be made available in the member's area which can only be accessed by Together members.
